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FAQ
WHY SHOULD I CONVERT MY DOCUMENTS  TO DIGITAL FORMAT?

There are many situations where the inherent limitations of  physical   documents make   them more   costly  and cumbersome to manage than digital  documents. Common reasons for converting include  to:

CAN YOU  PROVIDE  SOME EXAMPLES  OF REAL-WORLD APPLICATIONS?

Customer Service: Immediate access   to  billing  records, proof-of- delivery, or credit card receipts allows call agents to resolve customer queries in real time, thus enhancing customer satisfaction and loyalty while lowering the cost of service.

Mortgage Lending: By converting mortgage applications to a digital  format that can be incorporated into electronic review  and  approval processes,  a lender can  process a higher volume of applications more  quickly  and  speed revenue recognition.

Medical Imaging: With an X-Ray on Demand (XOD) solution, a  hospital can  store all  its  analog x-ray  films  off-site, freeing up  valuable real  estate. When  a patient’s x-rays are  requested, the  film  can  be  scanned and  a  digital image delivered electronically within hours. XOD reduces on-site storage costs, eliminates the  need to convert the entire x-ray library, and saves on courier  costs.

Intellectual Property: By imaging their  patents , a company can  ensure fast,  reliable   and  secure access   to  these sensitive documents for business, regulatory and  litigation purposes.

HOW  DO  WE  DETERMINE  WHICH DOCUMENTS TO CONVERT?

Many organizations have already developed a list of high- priority  imaging projects. Our consultants can  help  you prioritize which projects will deliver  maximum impact and  support your organization’s strategic goals  (e.g. increasing revenues, improving customer service, shortening time-to-market, etc.)

• Accelerate business processes by providing faster, more  flexible access  to   documents

• Streamline the   sharing  of  documents  among multiple users  and across  many  locations

• Reduce space  requirements and  costs  for physical document storage and management\

• Strengthen the   privacy  and  security of  sensitive information

• Comply with  regulatory and legal requirements

• Ensure   quick   restoration  of  essential  records following a natural or man-made disaster.